Delivery Policy

Thank you for shopping with Nancy's Nook Personalized Gifts! We want to make sure your order arrives safely and on time. Please read our delivery policy below.

Processing Time

Since many of our products are personalized, please allow 3–5 business days for your order to be processed and prepared before shipment. During peak seasons (holidays, Valentine's Day, Mother's Day, etc.), processing times may be extended.

Shipping Times

Once your order has been processed and shipped, estimated delivery times are:

Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day

Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Shipping Rates

We offer a flat rate of $10.00 for orders under $70. Orders of $70 or more qualify for free shipping.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at nancysnook72@gmail.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.